Terms and Conditions

Welcome to eternity-lights.com. By accessing, browsing, or placing an order through this website, you agree to be bound by the following terms and conditions (the “Agreement”). Please read these terms carefully before using our services. If you do not agree with any part of this Agreement, you must refrain from using the website or purchasing any products offered herein.

1. Acceptance of Terms

Your use of eternity-lights.com constitutes your full and unconditional acceptance of these Terms and Conditions. We reserve the right to modify, amend, or replace any portion of this Agreement at our sole discretion. It is your responsibility to review this page periodically. Continued use of the website after any such changes constitutes your acceptance of the new terms. This Agreement applies to all visitors, users, and customers of eternity-lights.com.

2. Products and Descriptions

eternity-lights.com offers a curated selection of lighting and home enhancement products. We strive to display product descriptions, images, specifications, and features as accurately as possible. However, we do not warrant that product descriptions, colors, or other content on the website are entirely error-free, complete, or current. If a product offered by eternity-lights.com does not match its description, your sole remedy is to return it in accordance with our return policy. All products are subject to availability, and we reserve the right to discontinue any item without prior notice. The products sold on this website are sourced from reputable manufacturers, and all brand names, trademarks, and logos remain the property of their respective owners. Any reference to third-party brands is for identification purposes only and does not imply affiliation or endorsement.

3. Ordering and Acceptance

When you place an order on eternity-lights.com, you are making an offer to purchase the selected products under these Terms and Conditions. We reserve the right to accept or reject any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. Upon placing an order, you will receive an order confirmation via the contact method you provide; however, this confirmation does not constitute our acceptance of your order. Acceptance occurs when we dispatch the products to the carrier for delivery. We reserve the right to cancel or limit quantities per order, per account, or per household.

4. Pricing and Payment

All prices displayed on eternity-lights.com are quoted in the applicable currency and are exclusive of any applicable taxes, duties, or shipping charges, which may be added at checkout. We make every effort to ensure that pricing is accurate, but errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel your order or contact you for further instructions. Payment must be made in full at the time of ordering using one of the accepted payment methods indicated on the website. You represent and warrant that the payment information you provide is valid and that you are authorised to use the chosen payment method. We utilise secure third-party payment processors, and we do not store your full payment credentials on our servers. Your transaction is subject to verification and may be declined by your issuing bank or our fraud prevention measures.

5. Shipping and Delivery

We offer shipping to various destinations as indicated during the checkout process. Delivery timelines are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, weather conditions, or other events beyond our reasonable control. Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for providing accurate shipping information; any additional costs incurred due to incorrect or incomplete addresses shall be borne by you. We do not offer in-store pickup or any form of physical retail service, as eternity-lights.com operates exclusively as an online store. No offline store services are provided, and all transactions are completed through our digital platform.

6. Returns and Exchanges

We stand behind the quality of our products. If you are not entirely satisfied with your purchase, you may request a return within the period specified in our separate Return Policy, which is incorporated herein by reference. Returned items must be in new, unused condition with all original packaging and accessories. We reserve the right to inspect returned items and to refuse a return if the product shows signs of misuse, damage, or alteration. Return shipping costs may apply, and you are responsible for ensuring that returned items are adequately packaged to prevent damage in transit. Upon approval, we will issue a refund or exchange as per your preference, subject to applicable terms. Refunds will be processed using the same payment method used for the original transaction.

7. Intellectual Property Rights

All content on eternity-lights.com, including but not limited to text, graphics, logos, images, video clips, digital downloads, data compilations, and software, is the exclusive property of eternity-lights.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, transmit, modify, or create derivative works from any material on this website without our prior written consent. The trademarks, service marks, and trade dress used on the site are owned or licensed by us. Unauthorised use of any intellectual property appearing on eternity-lights.com may result in legal action.

8. User Conduct and Prohibited Uses

You agree to use eternity-lights.com only for lawful purposes. You are prohibited from: (a) transmitting any harmful, malicious, or disruptive code or files; (b) attempting to gain unauthorised access to our systems or networks; (c) interfering with the proper functioning of the website; (d) using any automated means, such as bots or scrapers, to extract data from the site; (e) impersonating any person or entity or misrepresenting your affiliation with any party; (f) engaging in any activity that could damage, disable, or impair the website or its underlying infrastructure. We reserve the right to terminate your access to the website immediately if you violate any of these prohibitions.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and storage of your personal information are governed by our Privacy Policy, which is available on eternity-lights.com. By using our website, you consent to the processing of your data as described in that policy. We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or alteration. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure or warrant the absolute security of any information you transmit to us.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, eternity-lights.com provides the website and all products, content, and services on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non‑infringement, or course of performance. We do not warrant that the website will be uninterrupted, error‑free, secure, or free of viruses or other harmful components. We do not warrant that any product will meet your specific requirements or expectations. Some jurisdictions do not allow the exclusion of certain warranties, so the above limitations may not apply to you.

11. Limitation of Liability

In no event shall eternity-lights.com, its owners, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or any products purchased therefrom, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any claim, whether in contract, tort, negligence, or otherwise, shall not exceed the total amount paid by you for the specific product giving rise to the claim. This limitation applies to the maximum extent permitted by law. You agree that this limitation is reasonable and reflects the allocation of risk between the parties.

12. Indemnification

You agree to indemnify, defend, and hold harmless eternity-lights.com and its officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the website in violation of these Terms and Conditions; (b) your breach of any representation, warranty, or obligation under this Agreement; (c) your infringement of any third‑party rights; or (d) any content you submit or transmit through the website.

13. Third‑Party Links and References

eternity-lights.com may contain links to third‑party websites or resources for your convenience. These links do not constitute our endorsement of those sites or their content. We have no control over and assume no responsibility for the practices, content, or privacy policies of any third‑party sites. You access such sites at your own risk, and we encourage you to review their terms and policies before engaging with them.

14. Governing Law and Dispute Resolution

This Agreement and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws of the jurisdiction where eternity-lights.com is operated, without regard to its conflict‑of‑law provisions. Any dispute, controversy, or claim arising from or related to this Agreement or your use of the website shall be resolved exclusively through binding arbitration, conducted in a confidential manner, in accordance with the rules of a recognised arbitration institution. The arbitration shall be conducted before a single arbitrator, and the decision shall be final and binding on both parties. You waive any right to participate in a class action or class arbitration. This clause does not prevent either party from seeking injunctive or equitable relief from a court of competent jurisdiction to protect its intellectual property or confidential information.

15. Termination

We reserve the right, in our sole discretion, to suspend or terminate your account or access to eternity-lights.com at any time, with or without cause, and with or without prior notice. Upon termination, your right to use the website ceases immediately. Any provisions of this Agreement that by their nature should survive termination, including but not limited to intellectual property, disclaimer of warranties, limitation of liability, indemnification, and governing law, shall survive.

16. Entire Agreement and Severability

These Terms and Conditions, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and eternity-lights.com with respect to your use of the website and your purchases. If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court or arbitration panel, the remaining provisions shall continue in full force and effect. Any failure by us to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

17. No Offline Store Services

eternity-lights.com operates solely as an online retail platform. We do not maintain any physical retail locations, showrooms, or pickup points. All customer interactions, including ordering, payment, customer support, and returns, are conducted exclusively through our website and digital communication channels. We do not offer in‑person consultations, walk‑in sales, or any offline service at any location. Please rely on our online resources and contact forms for all inquiries.

18. Contact Information

For any questions, concerns, or requests regarding these Terms and Conditions, please use the contact form provided on eternity-lights.com. We aim to respond to all inquiries in a timely manner. Please note that we do not provide specific contact details such as telephone numbers, physical addresses, or email addresses in this document, as all communication is facilitated through our website’s designated channels.

19. Miscellaneous

This Agreement is binding upon and inures to the benefit of the parties and their respective successors and assigns. You may not assign this Agreement or any rights or obligations hereunder without our prior written consent. We may assign this Agreement freely. Headings are for convenience only and do not affect the interpretation of these terms. Any notices to you shall be sent to the electronic address you provide during registration or ordering. We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, pandemic, governmental actions, or disruptions to the internet or power supply.

By continuing to use eternity-lights.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. Thank you for choosing eternity-lights.com for your lighting and home enhancement needs. We are committed to providing you with a reliable, secure, and enjoyable online shopping experience.